Protecting Patients with New Safety Protocols
We are thinking of you during this difficult time. Our office has been open for urgent and essential care. We wanted to share with you the safety protocols we have implemented to help protect patients and staff:
At this time, our office hours will be by appointment only including the following:
- Routine Eye Examinations / Medical Examinations
- Picking up glasses
- Eyewear adjustments
- Pick up contacts
- Repairs on frames / lenses
- Eyewear sales
- Supplements / Eye drops / Misc. purchases
- If in doubt, please call 989-224-3937 with questions and we would be happy to answer these for you.
Our goal is to get our patients in and out as efficient as possible to ensure safety of our patients and staff.
- Patients are asked if they have travelled internationally in the last 14 days or exhibited known COVID-19 symptoms (e.g. cough, fever, shortness of breath, etc.) in the last 48 hours. If patients are experiencing symptoms or recently traveled, we will schedule the appointment no sooner than 2 weeks from the date of the call.
- We are requiring all patients to wear a mask, scarf, or bandana that covers their nose and mouth during their visit.
- Patients will be asked the screening questions over the phone or upon arrival as well as taking each person temperature. (Anything 100.4 degrees or over will be asked to reschedule or come back at a later date.)
- Equipment is sanitized after every patient (slit lamps, lenses, keyboards) including all surfaces patient may have touched (arm rests, pens, door handles, etc.)
- We are doing additional cleanings of waiting areas, sub-waiting areas, and optical products
- We have removed all shared materials (magazines, pens, etc.) from waiting rooms and exam rooms.
- Frequent washing of hands
- Waiting room chairs have been removed to ensure they are spaced 6 feet apart
- Staff will be wearing masks all day and gloves when appropriate
- Limiting patients to one companion – asking patients who are mobile to return to their vehicles rather than staying in the waiting room
- Ensure patients are wearing a mask/scarf/bandana
- Creating custom guards to protect slit lamps
We hope you and your families are staying safe! If you have any questions or concerns, please do not hesitate to contact our corporate office at (989) 224 – 3937.
Avery Eye Care Center
St. Johns, MI 48879
1002 N US Hwy 27,